Paying Full Price for Half the Product: The Enterprise Software Utilization Crisis No One Wants to Audit
American enterprises are collectively hemorrhaging billions of dollars each year on software licenses for features their teams have never opened, let alone mastered. The problem isn't ignorance—it's a deeply embedded procurement culture that rewards upgrading over optimizing. Understanding why organizations keep buying more of what they already don't use is the first step toward reversing one of corporate America's most expensive blind spots.